We are experiencing an issue with our link in Singapore arround 3 AM (Singapore Time), and our network team has begun investigating. We will back soon.
Update 1: Our network team investigating this issue on DC Epsilon arround 3:30 AM
Update 2: At the same time 3:45 router was unable to receive from upstream, and we got issue
Update 3: We detected faulty link between router upstream and OrangeVPS router, we work together with field engineer DC to find the root cause
Update 4: Our link back up to normal state 06:12 AM (Singapore Time) and both link OrangeVPS and Upstream on healthy state and back up. All servers should be accessible. If you have any issue, please open ticket at [email protected] or via portal.orangepvs.com using your registered account. Thank you for your patience.
Regards,
OrangeVPS Team
