Announcements

Network Maintenance – Hong Kong (HKBN)

  • 16th July 2026
Dear Valued Customers, Our upstream provider, HKBN, will be performing scheduled maintenance on the Hong Kong network infrastructure to improve overall stability and reliability. During the maintenance period, customers with services hosted in our Hong Kong location may experience brief network interruptions, increased latency, or short periods ...
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VPS Unavailable Due to Hypervisor Failure 07/07/2027

  • 7th July 2026
Hello! We’re currently experiencing an issue with one of our hypervisor in Singapore, which is causing your VPS to display the status “Unavailable.” Our team is working with our datacenter team in Singapore to resolve this. In the meantime, we’ve initiated disaster recovery, and your VPS data will be restored to the most recent point ...
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Network Status: Degraded Network Performance – US (Kansas City)

  • 4th July 2026
Dear Valued Customers, We are currently aware of a network issue affecting our Kansas City, US location. Some customers may experience increased latency, packet loss, intermittent connectivity, or temporary service degradation. Our network engineers are actively investigating the issue and working with the upstream provider to identify the root ...
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Urgent Notice

  • 27th June 2026
Dear Valued Customers, We would like to inform you that we are currently experiencing an issue with the hypervisor software affecting all VPS nodes. Important: Until further notice, please do not reboot, restart, reinstall or power off your VPS. Due to this issue, any VPS that is restarted or powered off may fail to boot and become stuck. Our ...
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