All VPS and web hosting services provided by OrangeVPS are assigned IP addresses classified as Hosting or Datacenter (IDC) type. We do not provide or guarantee residential IP addresses. Customers should be aware of this classification before purchasing, as certain platforms or services may restrict access from Datacenter-type IPs.
The IPv4 address assigned to your VPS may originate from a different subnet than the one displayed on our test IP, Looking Glass, or network information page. However, this does not affect routing performance — the routing path remains the same, only the subnet of the assigned IP may differ.
OrangeVPS does not guarantee the provision of a native IP address — defined as an IP address directly registered under a Regional Internet Registry (ARIN, RIPE, AFRINIC, or APNIC). Assigned IP addresses may be advertised or utilized through other networks or transit providers. Customers who specifically require a native IP address for their Singapore-based VPS may request one by ordering the Native IP Add-on through our client portal.
Each VPS purchase includes one (1) complimentary IPv4 address change, available within 24 hours of the initial service activation. After this window has elapsed, any additional IPv4 changes require the purchase of an IPv4 Change Add-on. A 24-hour guarantee applies to each purchased IPv4 Change Add-on — if any issue arises with the newly assigned IP address within that period, OrangeVPS will resolve or replace it at no additional charge.
Read Terms of Service here
Dear Valued Customers,
We would like to inform you that we are currently experiencing an issue with the hypervisor software affecting all VPS nodes.
Important: Until further notice, please do not reboot, restart, reinstall or power off your VPS. Due to this issue, any VPS that is restarted or powered off may fail to boot and become stuck.
Our engineering team is actively investigating the root cause and working to resolve the issue as quickly as possible. We are closely monitoring the situation and will provide updates as soon as we receive more information from our engineering team.
Update: The issue has been resolved.
We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to restore normal service.
Thank you for your cooperation.
