Announcements

Urgent Notice

  • 27th June 2026
Dear Valued Customers, We would like to inform you that we are currently experiencing an issue with the hypervisor software affecting all VPS nodes. Important: Until further notice, please do not reboot, restart, reinstall or power off your VPS. Due to this issue, any VPS that is restarted or powered off may fail to boot and become stuck. Our ...
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Hardware RAID Issue Under Investigation

  • 19th June 2026
Dear Valued Customers, We are currently experiencing an issue related to the hardware RAID system on one of our nodes. Our technical team has identified the problem and is actively investigating the root cause to assess its impact and determine the appropriate resolution. At this time, some services may experience degraded performance, temporary ...
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Network Incident Notice – Japan Region

  • 11th June 2026
Dear Valued Customers, We would like to inform you that our upstream network providers in Japan are currently experiencing a large-scale network attack. As a result, some VPS instances and related services hosted in the Japan region may be temporarily unavailable, experience connectivity issues, or suffer from degraded performance. Our network ...
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Network Degradation on HK2 Node

  • 5th June 2026
Dear Valued Customers, We are currently investigating a network degradation affecting our HK2 node. Some customers may experience increased latency, packet loss, or intermittent connectivity issues to their VPS services hosted on this node. Our network engineering team has identified the issue and is actively working with our upstream providers ...
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