All VPS and web hosting services provided by OrangeVPS are assigned IP addresses classified as Hosting or Datacenter (IDC) type. We do not provide or guarantee residential IP addresses. Customers should be aware of this classification before purchasing, as certain platforms or services may restrict access from Datacenter-type IPs.
The IPv4 address assigned to your VPS may originate from a different subnet than the one displayed on our test IP, Looking Glass, or network information page. However, this does not affect routing performance — the routing path remains the same, only the subnet of the assigned IP may differ.
OrangeVPS does not guarantee the provision of a native IP address — defined as an IP address directly registered under a Regional Internet Registry (ARIN, RIPE, AFRINIC, or APNIC). Assigned IP addresses may be advertised or utilized through other networks or transit providers. Customers who specifically require a native IP address for their Singapore-based VPS may request one by ordering the Native IP Add-on through our client portal.
Each VPS purchase includes one (1) complimentary IPv4 address change, available within 24 hours of the initial service activation. After this window has elapsed, any additional IPv4 changes require the purchase of an IPv4 Change Add-on. A 24-hour guarantee applies to each purchased IPv4 Change Add-on — if any issue arises with the newly assigned IP address within that period, OrangeVPS will resolve or replace it at no additional charge.
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Dear Valued Customers,
We are currently investigating a network degradation affecting our HK2 node. Some customers may experience increased latency, packet loss, or intermittent connectivity issues to their VPS services hosted on this node.
Our network engineering team has identified the issue and is actively working with our upstream providers to restore normal network performance as quickly as possible.
Affected Service:
Observed Impact:
We understand the importance of reliable connectivity and sincerely apologize for any inconvenience this may cause. Updates will be provided as soon as more information becomes available.
Updates:
Our partner facing some issues with the private BGP between CF. The BGP session was working, but it was stuck on their end. Now, the networking has been fixed and network is back to normal.
Thank you for your patience and understanding.
