All VPS and web hosting services provided by OrangeVPS are assigned IP addresses classified as Hosting or Datacenter (IDC) type. We do not provide or guarantee residential IP addresses. Customers should be aware of this classification before purchasing, as certain platforms or services may restrict access from Datacenter-type IPs.
The IPv4 address assigned to your VPS may originate from a different subnet than the one displayed on our test IP, Looking Glass, or network information page. However, this does not affect routing performance — the routing path remains the same, only the subnet of the assigned IP may differ.
OrangeVPS does not guarantee the provision of a native IP address — defined as an IP address directly registered under a Regional Internet Registry (ARIN, RIPE, AFRINIC, or APNIC). Assigned IP addresses may be advertised or utilized through other networks or transit providers. Customers who specifically require a native IP address for their Singapore-based VPS may request one by ordering the Native IP Add-on through our client portal.
Each VPS purchase includes one (1) complimentary IPv4 address change, available within 24 hours of the initial service activation. After this window has elapsed, any additional IPv4 changes require the purchase of an IPv4 Change Add-on. A 24-hour guarantee applies to each purchased IPv4 Change Add-on — if any issue arises with the newly assigned IP address within that period, OrangeVPS will resolve or replace it at no additional charge.
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Dear Valued Customers,
We would like to inform you that our upstream network providers in Japan are currently experiencing a large-scale network attack. As a result, some VPS instances and related services hosted in the Japan region may be temporarily unavailable, experience connectivity issues, or suffer from degraded performance.
Our network engineers and upstream providers are actively investigating and mitigating the attack to restore normal service as quickly as possible.
At this time, there is no estimated time of resolution (ETR). We will continue to monitor the situation closely and provide updates as more information becomes available.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding during this incident.
Thank you for your continued support.
Status: Investigating
Affected Region: Japan
Impact: Service interruption, packet loss, increased latency, or temporary unavailability of VPS and related services
Update: Connectivity has restored and all affected services in the region have begun to recover.
