All VPS and web hosting services provided by OrangeVPS are assigned IP addresses classified as Hosting or Datacenter (IDC) type. We do not provide or guarantee residential IP addresses. Customers should be aware of this classification before purchasing, as certain platforms or services may restrict access from Datacenter-type IPs.
The IPv4 address assigned to your VPS may originate from a different subnet than the one displayed on our test IP, Looking Glass, or network information page. However, this does not affect routing performance — the routing path remains the same, only the subnet of the assigned IP may differ.
OrangeVPS does not guarantee the provision of a native IP address — defined as an IP address directly registered under a Regional Internet Registry (ARIN, RIPE, AFRINIC, or APNIC). Assigned IP addresses may be advertised or utilized through other networks or transit providers. Customers who specifically require a native IP address for their Singapore-based VPS may request one by ordering the Native IP Add-on through our client portal.
Each VPS purchase includes one (1) complimentary IPv4 address change, available within 24 hours of the initial service activation. After this window has elapsed, any additional IPv4 changes require the purchase of an IPv4 Change Add-on. A 24-hour guarantee applies to each purchased IPv4 Change Add-on — if any issue arises with the newly assigned IP address within that period, OrangeVPS will resolve or replace it at no additional charge.
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Dear Valued Customers,
We are currently experiencing an issue related to the hardware RAID system on one of our nodes. Our technical team has identified the problem and is actively investigating the root cause to assess its impact and determine the appropriate resolution.
At this time, some services may experience degraded performance, temporary interruptions, or become unavailable while our team continues troubleshooting.
We are closely monitoring the situation and are awaiting further updates from our infrastructure team. Additional information will be provided as soon as it becomes available.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding while we work to resolve the issue.
Thank you for your continued support.
