Dear Valued Clients,
We would like to inform you that one of our hypervisors is currently experiencing an issue. Our technical team is actively investigating and working to resolve the problem as quickly as possible.
We sincerely apologize for any inconvenience this may cause and appreciate your patience while we work on restoring full ...
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Hello,
We would like to inform you about a scheduled emergency maintenance window for servers/hypervisors/nodes in Singapore, Hong Kong, Japan, and the US on Friday, March 06, 2026, at 21:00 (GMT +8) or Singapore Time.
Maintenance Details:
Date: Friday, March 06, 2026
Time: 21:00 - 00:00 (GMT+8) / Singapore Time
Duration: 180 ...
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On Monday, Feb 2, 2026, we will be performing unexpected maintenance on our server. The maintenance is scheduled to begin at 09:00 PM and is expected to last approximately 1-2 hours. During this maintenance window, the server may be unavailable or experience intermittent downtime.
We apologize for any inconvenience this may cause. ...
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Hi,
On 07/06/2025 17:07 UTC+8, an electrical issue impacted the availability of some services hosted in our Singapore facility. Upon investigation, our technicians identified the root cause as a malfunctioning Power Supply Unit (PSU).
Our field engineer acted promptly, replacing the faulty PSU and reconnecting the system to a stable power port ...
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