All VPS and web hosting services provided by OrangeVPS are assigned IP addresses classified as Hosting or Datacenter (IDC) type. We do not provide or guarantee residential IP addresses. Customers should be aware of this classification before purchasing, as certain platforms or services may restrict access from Datacenter-type IPs.
The IPv4 address assigned to your VPS may originate from a different subnet than the one displayed on our test IP, Looking Glass, or network information page. However, this does not affect routing performance — the routing path remains the same, only the subnet of the assigned IP may differ.
OrangeVPS does not guarantee the provision of a native IP address — defined as an IP address directly registered under a Regional Internet Registry (ARIN, RIPE, AFRINIC, or APNIC). Assigned IP addresses may be advertised or utilized through other networks or transit providers. Customers who specifically require a native IP address for their Singapore-based VPS may request one by ordering the Native IP Add-on through our client portal.
Each VPS purchase includes one (1) complimentary IPv4 address change, available within 24 hours of the initial service activation. After this window has elapsed, any additional IPv4 changes require the purchase of an IPv4 Change Add-on. A 24-hour guarantee applies to each purchased IPv4 Change Add-on — if any issue arises with the newly assigned IP address within that period, OrangeVPS will resolve or replace it at no additional charge.
Read Terms of Service here
Dear Valued Customers,
We are currently experiencing network degradation affecting some VPS services hosted in our United States location.
Our monitoring systems have detected elevated latency, intermittent packet loss, and connectivity instability originating from one of our upstream network partners. Our network engineering team is actively coordinating with the affected upstream provider to identify the root cause and implement corrective actions as quickly as possible.
Impact:
Current Actions:
At this time, no hardware or VPS node issues have been identified. The degradation appears to be isolated to upstream network connectivity.
We understand the importance of reliable service and sincerely apologize for any inconvenience caused. Further updates will be provided as additional information becomes available.
Updates from DC partner:
“Early this morning, our facilities sustained a direct hit from a tornado. The Clay building sustained damage sufficient to disrupt power. At this time we've restored power to 50% of our dedicated server customers. We are continuing to work to restore the remaining service. ETA is 2 hours. Both buildings sustained minor damage, however, only customers in the Clay building were affected. Colocation customers in the Swift facility experienced no disruption in services.
Thank you for your patience and understanding.
Network Operations Team
