All VPS and web hosting services provided by OrangeVPS are assigned IP addresses classified as Hosting or Datacenter (IDC) type. We do not provide or guarantee residential IP addresses. Customers should be aware of this classification before purchasing, as certain platforms or services may restrict access from Datacenter-type IPs.
The IPv4 address assigned to your VPS may originate from a different subnet than the one displayed on our test IP, Looking Glass, or network information page. However, this does not affect routing performance — the routing path remains the same, only the subnet of the assigned IP may differ.
OrangeVPS does not guarantee the provision of a native IP address — defined as an IP address directly registered under a Regional Internet Registry (ARIN, RIPE, AFRINIC, or APNIC). Assigned IP addresses may be advertised or utilized through other networks or transit providers. Customers who specifically require a native IP address for their Singapore-based VPS may request one by ordering the Native IP Add-on through our client portal.
Each VPS purchase includes one (1) complimentary IPv4 address change, available within 24 hours of the initial service activation. After this window has elapsed, any additional IPv4 changes require the purchase of an IPv4 Change Add-on. A 24-hour guarantee applies to each purchased IPv4 Change Add-on — if any issue arises with the newly assigned IP address within that period, OrangeVPS will resolve or replace it at no additional charge.
Read Terms of Service here
Hello,
We have received several complaints regarding some of our subnets not being correctly routed through our CDN. For instance, YouTube traffic is sometimes directed to Las Vegas and Europe. We understand how frustrating this can be, and we are actively working with our technical and network teams to resolve the issue.
In the meantime, we can provide a replacement IP address that is properly routed. You can open a ticket through the member area or submit a request to [email protected], and we will respond promptly.
We will also begin peering with additional exchanges and will keep you updated on this issue. Thank you for your patience.
Update 1: We have rebuild Geofeed and submit to IP Geolocation providers
Update 2: We have sent request to Google to fix some IP issues that pointed not correctly to their CDN
Update 3: Peering will begin soon, we are preparing our document
Regards,
OrangeVPS Team
