Hello,
We would like to inform you about a scheduled maintenance window for our US server. On Sunday, December 22, 2024, at 22:00 PM (UTC +8) or Singapore Time, we will be upgrading the RAM on the server to enhance performance and reliability.
Maintenance Details:
Date: Sunday, December 22, 2024
Time: 22:00 PM (UTC +8) / Singapore ...
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Hi,
We are excited to announce that IPv6 is now available on our Singapore network, and all new VPS purchases will support dual stack (IPv4+IPv6). Unfortunately, this IPv6 option is currently only available for new purchases. However, existing customers who wish to enable IPv6 can open a support ticket, and we will be happy to assign it to your ...
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We are experiencing an issue with our link in Singapore arround 3 AM (Singapore Time), and our network team has begun investigating. We will back soon.
Update 1: Our network team investigating this issue on DC Epsilon arround 3:30 AM
Update 2: At the same time 3:45 router was unable to receive from upstream, and we got issue
Update 3: We ...
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Hello,
We have received several complaints regarding some of our subnets not being correctly routed through our CDN. For instance, YouTube traffic is sometimes directed to Las Vegas and Europe. We understand how frustrating this can be, and we are actively working with our technical and network teams to resolve the issue.
In the meantime, we can ...
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